It’s always frustrating when you are using a cloud based service, and all of a sudden you have trouble accessing it. Then comes the anxiety of trying to figure out where the problem lies. Is my internet connection the problem? Is the service down? Are the inter-webs all clogged up? And with an army of users frustrated and banging at your door, you’re stuck hiding under your desk until all is better again.
No longer will you be in the dark, as we have launched a new site http://status.sugarcrm.com/ which shows the current and historical status of all of our properties at a view.
From this page you can see if the problem lies on our end or your end. This site is redundantly hosted away from our OD infrastructure so we can be sure to have accurate information available at all times. You can also use this tool to report any outage issues you are seeing in case our automated tools haven’t picked it up yet.