Sugar On-Demand Feature Enhancements coming soon

bsoremsugar —  November 19, 2012 — 4 Comments

We are pleased to announce that in the next few weeks, qualifying Sugar On-Demand instances will begin to automatically receive a set of new feature enhancements. These include …

New PDF Manager – Create and share business documents ( thanks to Sugar Gold Partner Synolia for this contribution ). You will now be automatically able to generate PDFs using data from any Sugar module, and also email these documents from within Sugar. With a new WYSIWYG HTML editor, you can create custom template for any module with ease. We also have stock quote and invoice templates for you to use to get started.

Redesigned Customer Self-Service Support Portal – New interface and improved performance, giving you a much easier way to deliver a custom portal experience with ease and no longer a need for syncing with realtime updates. In addition, notes and attachments can be appended to support cases (Available exclusively in Sugar Enterprise and Sugar Ultimate editions )

Recurring Meeting and Call Enhancements – Scheduling is now easier with these two enhancements

  • Schedule recurring meetings/calls from the Calls, Meetings, and Calendar modules
  • Search by Accounts for Contacts and Leads ( thanks to Sugar Gold Partner Synolia for this contribution )

These features will be made available to Sugar On-Site customers in a comprehensive release currently planned for mid-2013.

To learn more about the updates, read the Release Notes available from the Sugar Documentation page. A list of issues and requests addressed by these enhancements can be found in the Bug Tracker. If you need assistance using Sugar, submit a case within the Support Portal. If you encounter any issues while running Sugar, please let us know by submitting a bug in the Bug Tracker.

4 responses to Sugar On-Demand Feature Enhancements coming soon

  1. 

    I think this is not a good decision:
    “These features will be made available to Sugar On-Site customers in a comprehensive release currently planned for mid-2013″
    Onsite customers pay the same license fees without giving you the ‘burden’ of hosting their CRM instance for them, so why ‘penalise’ by delaying new useful features to them?

    • 

      Maybe at least a note to let onsite customers know when they can expect this to be available??

      EDIT: I see it now. Maybe the Sugar team is letting the hosted clients work out the bugs. ;-)

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