SugarCRM introduced the momentous Sugar 5.0 release yesterday. After a long development cycle, Sugar 5.0 is worth the wait: with do-it-yourself features like the Module Builder, non-technical users can build new modules from pre-defined templates or create a brand new module from scratch.
Sugar Module Builder allows companies to track information them without having to make costly customizations. With Module Builder, companies can extend their CRM systems to capture all important information to users and managers.
Looking ahead, SugarCRM envisions Sugar as more than just a CRM, but as a development platform. To build competitive advantage, a company needs a CRM system that will meet its exact requirements across marketing, sales and support. Sugar 5.0 CRM platform capabilities provide the ability to customize Sugar to match how a specific company does business.