Build It, and They Will Use It!

sugarcrmdevelopers —  February 25, 2009 — Leave a comment

No doubt one of the biggest takeaways from SugarCon is how the focus we’ve placed on the Sugar platform over the last several 5.x releases has resulted in a highly flexible platform that is very easy for developers to extend in many different ways.  Throughout the SugarCon case studies, product feature demonstrations and technical “how-to” discussions, the message was that our developer community, partners and customers are all taking advantage of Sugar’s platform to build new plug-ins and extensions, to add new features and to customize Sugar to fit their business processes and goals.

I attended the SugarCON session on “Five Game-Changing Extensions”, presented by SugarCRM’s Reem Bazzari, and witnessed several eye-catching and popular extensions in action.  Among these are the following extensions are currently available on SugarExchange and SugarForge.

Contact Capture is a nifty tool for very easily capturing and importing lead and contact information from any file into Sugar.  Klipfolio for SugarCRM provides quick and convenient access to relevant information within Sugar within dashboards on the desktop.  SalesView by InsideView is business search application that brings insight gained from subscription-based and user-generated sources, such as Hoover’s, D&B, Reuters, Zoominfo, Jigsaw and LinkedIn, into an easy-to-use panel directly within the DetailView of Sugar records. Mobile Edge for SugarCRM allows sales representatives to access and update pipelines and contacts anytime and anywhere within seconds right on their Blackberry smartphones.

I also attended the session on “Five Extensions Yet to be Built That Users Would Love”, presented by Clint Oram, SugarCRM Co-Founder and VP of Product Management.  During his talk, Clint brought to attention the following categories that come up time and time again for highly-anticipated features and extensions that promise to have an impact on user productivity and adoption of Sugar.

1) Web Content Management

Integrations with:

* Blog software: WordPress
* Forums software: vBulletin
* Wiki software: MediaWiki

2) Finance Systems

Integrations with:

* Magento
* Mas 90
* SQL-Ledger

3) Telephony

4) Productivity Tools

Enhancements to:

* Sugar Calendar
* Sugar Feeds

Integrations with:

* Apple Mail and iCal
* Entourage

Address book and alerts

5) Connectors to Web Meeting applications

Got what it takes to build these extensions?  Or got any other great ideas?  Share them with us.

With the upcoming Web Services improvements, new Themes framework and other platform enhancements that will be included in Sugar 5.5, there’s no excuse to not get out there and start building!

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