Wouldn’t it be nice if there was an RFC spec and protocol for human communication? Perhaps we’d have no more miscommunications and we’d be more effective.
Ok that’s pretty geeky wishful thinking, but if you’re submitting bugs to SugarCRM – one of the best ways to do it, is by following this protocol:
Description: describe the problem
Requirements: any dependent requirements to reproduce the bug. Please include platform information
Take a look at this excellent real world example.