Having the blues upgrading to Sugar 6.2?

Matthew Marum —  June 28, 2011 — 2 Comments

We’ve heard from the early adopters of Sugar 6.2 of a few issues seen during upgrade, namely:

  • jssource/src_files/ directory gone after upgrade
  • Silent Upgrade errors out ( PHP Fatal error: Call to undefined method RepairAndClear::clearExternalAPICache() in silentUpgrade_step2.php )
  • Certain customizations to the ‘templateMeta’ section of editviewdefs are not being preserved.

Rest assured that we are working on them internally, and will be including them as a part of our 6.2.1 upgrade coming in mid-July. We advise anyone upgrading from a previous version of SugarCRM to 6.2 to wait to upgrade until after the 6.2.1 patch comes out.

Thanks everyone for your understanding!

Matthew Marum


Matt is the Director of Developer Advocacy for SugarCRM. Previously he was an Engineer on Sugar 7 and a Solutions Architect for the OEM program. He is also an avid trail runner, Boston Marathon qualifier and a karaoke aficionado.

2 responses to Having the blues upgrading to Sugar 6.2?


    I am having all sorts of issues with 6.2.   

    My environment:
    Debian Squeeze
    PHP Version 5.3.3-7+squeeze1
    Apache/2.2.16 (Debian)
    APC 3.1.3p1
    Mysql: 5.1.49

    Rename tabs never works.  etc etc.

    From the logs:

    [FATAL] Configuration variable date.timezone is not set, guessed timezone America/Los_Angeles. Please set date.timezone=”America/Los_Angeles” in php.ini!
    #### I have everything set just fine.  This is a bug that appeared only with 6.2

    File does not exist: /var/www/html/x.com/include/javascript/yui/dragdrop.js, referer: /index.php?action=wizard&module=Studio&wizard=StudioWizard&option=RenameTabs

    PHP Notice:  MemcachePool::delete(): Server localhost (tcp 11211, udp 0) failed with: CLIENT_ERROR bad command line format.  Usage: delete [noreply]rn (0) in /var/www/html/x.com/include/SugarCache/SugarCacheMemcache.php on line 136, /index.php?module=Configurator&action=EditView

    PHP Parse error:  syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting ‘)’ in /var/www/html/x.com/cache/modules/Users/Uservardefs.php on line 804, /cache/themes/Sugar/css/style.css?s=538d5647e71e282f2c3985ad0481f3d2&c=1&developerMode=1346964141

Trackbacks and Pingbacks:

  1. SugarCRM 6.2.1 is Social CRM Made Simple | Cloud Productivity - August 28, 2011

    […] released the highly anticipated version 6.2.0 earlier this year, it came with a great deal of anguish for customers upgrading from previous versions and many others were advised to avoid the 6.2.0 release in favour of the […]

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