Astricon 2011 recap, and call for community

sugarcrmdevelopers —  October 31, 2011 — Leave a comment

Last week I had the pleasure of spending time in snowy Denver at Astricon. This conference is the big annual gathering of the Asterisk community, bring over 500 experts of the telephony world together under one roof. It was my first Astricon, and for that matter first ever time embracing this community, and I must say I walked away quite impressed.

First off, hats off to everyone at Digium for putting together an excellent event. The facility was an excellent choice for such a gathering, and the exhibit halls had several many great showcasing some great software and hardware innovations happening around Asterisk and telephony in general. I must say that coming from someone with only a small knowledge of this space, I’ve walked away quite amazed at the great innovation happening right now. Big thanks to everyone at Digium, especially community manager Bryan Johns for the invite to participate.

For this conference, I did a new talk “Connecting SugarCRM with your PBX”, where I talked about the state and future of CRM and how telephony naturally fits right along with it, showcasing several integrations done by the SugarCRM community. As I mentioned at the end of the talk, I want to use this to launch a joint SugarCRM-Asterisk community, to help provide guidance to those looking to integrate these solutions, as well as to build some top-notch projects that people can leverage to get started. I got some great feedback at Astricon for interest in such a community; feel free to ping us on Twitter, email me at jmertic@sugarcrm.com or respond in the comments if you are interested.

Thanks again Denver and Astricon for the great week, even if it was a bit cold and snowy :-). Look forward to the amazing things that a joint community can do for organizations all over the world.

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