We have found that most companies have a love/hate relationship with forms. They love the amount of volume and the type of information that comes in from the forms, but then hate (well, hate may be a strong word… perhaps dislike?) the work that comes with building, implementing, and maintaining them. However, the fact is that forms are an essential part of every business. It makes no difference if you are using them to collect leads, gain customer feedback or simply to report a software bug, they are crucial and unavoidable.
One of the complaints we see most often is simply that forms have the tendency to create a lot of issues. They require a significant investment in the form of time. First, in manually creating them and then, in implementing them to your website. Additionally, when it comes to actually integrating the forms with your SugarCRM system and creating new records based on populated data, it can get very complicated and often requires professional assistance.
So, from the desire to resolve these issues and subsequently give users the ability to resolve them on their own, we have developed the Atcore Forms module for SugarCRM. With the Atcore Forms module, you can:
- Quickly and easily create forms directly from SugarCRM.
- Create multiple records based on one form submission.
- Use a variety of field types to personalize your forms.
- Customize the form layout with up to 3 columns.
Regardless of what side of the love/hate relationship you may be on with forms, we can’t eliminate the need for collecting data through forms in your business. However, using Atcore Forms can help you gather information from outside your CRM system and ensure that the data can be streamlined in the correct modules and make the process less painful.