Epicom Accelerates Its SugarCRM Hosting Platform

sugarcrmdevelopers —  April 16, 2013

Epicom Increases Performance and Security of Its SugarCRM Hosting and Includes Easy Solutions Multi-factor Authentication to Its Offering.

Today at SugarCon, Epicom announced the release of its new SugarCRM hosting platform and partnership with Easy Solutions, the Total Fraud Protection® company.

Epicom has been hosting SugarCRM systems for more than seven years and have continued to accelerate our hosting platform to provide Sugar users a better CRM experience that is reliable, more secure, and faster with each platform release.

“For our Generation IV release, we’ve greatly enhanced the performance of our hosting environment, and have increased our security measures with all of our hosting packages,” said Eric Wikman, Vice President of Operations for Epicom.

Epicom utilizes state-of-the art, enterprise-grade servers housed in data centers located all over the world. The new platform uses VMware high availability servers, which eliminates any server downtime. Each customer’s database is stored on SSD drives and includes daily and weekly snapshots of the data, as well as offsite backups.

Epicom’s performance tests revealed our hosting platform to be two to three times faster than Sugar OnDemand. By improving SugarCRM hosting performance and speed, companies can significantly increase productivity and save money over time by becoming more efficient. Want to see how much you could save? CLICK HERE, to use our savings calculator to see how much money you could gain back each year by working more instead of waiting for page loads.

In addition to performance and reliability, Epicom placed security as a top priority when architecting its hosting environment. Epicom provides HIPAA and PCI compliant options for companies needing to meet industry standards when housing customer information in their SugarCRM systems. For its HIPAA and PCI compliant packages, Epicom provides encrypted offsite backups, and its PCI compliant hosting has an ongoing vulnerability scan by TrustWave.

Epicom has partnered with Easy Solutions to provide an added layer of security for its hosted customers. Easy Solutions’ DetectID® Cloud for SugarCRM is a strong multi-factor authentication solution that protects clients’ sensitive data in the cloud. DetectID® Cloud strengthens the way users are authenticated into SugarCRM, to prevent theft of sensitive customer information or unauthorized use of the application.


  • Strong multi-factor authentication specifically designed for SugarCRM
  • Eliminates risk associated with end-user password reuse
  • Multiple authentication factors to flexibly meet your security needs
  • Compatible with any computer and operating system
  • No extra hardware or infrastructure
  • Smooth integration with your business and security environment

“Your CRM system holds crucial customer data – the life blood of many companies,” said Daniel Ingevaldson, CTO of Easy Solutions. “Adding multi-factor authentication to prevent unauthorized access and use is critical to keeping this data secure and out of the wrong hands. We are pleased that Epicom, a leading provider of hosted SugarCRM, has selected DetectID Cloud to offer this additional layer of security and assurance to its customers.”

Easy Solutions’ DetectID Cloud is offered as an add on with Epicom’s standard SugarCRM hosting, and is included in its HIPAA and PCI compliant packages.

Additional features of the new hosting platform include Epicom’s strong, four method back-up policies, quick response and application of any security patches, physical firewall protection, and complete server and application management of any size system.

Epicom has dedicated hardware at its data centers, which provides more control and its hosting platform uses virtual private server (VPS) web hosting. Utilizing VPS provides an additional layer of protection by housing each customer’s data in its own private environment.

By accelerating its hosting, Epicom is able to provide customers with the highest possible application performance, security, and flexibility, while allowing them to scale and grow. For more information about Epicom’s SugarCRM hosting platform or its partnership with Easy Solutions, email info@epicom.com, or click here.